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Draft — not final

This policy hasn't been approved yet and will change before launch. Items marked [TBC] are still being decided. Questions? Contact us.

Shipping

Where we ship

At launch we plan to ship within the United States. Other countries: [TBC].

Cost

Shipping cost is shown at checkout before you pay. Rates and any free-shipping threshold: [TBC].

When your order ships

In-stock orders ship within [TBC] business days. Pre-orders ship when the drop is ready; the expected window is shown on the product page and in your order confirmation.

Tracking

You'll receive a tracking link by email once your order ships. Carrier: [TBC].

Duties and taxes

Sales tax is calculated at checkout where it applies. International duties: [TBC].

Problems

If a parcel is late, lost or damaged, contact us and we'll sort it out. Process: [TBC].