Draft — not final
This policy hasn't been approved yet and will change before launch. Items marked [TBC] are still being decided. Questions? Contact us.
Returns
Returns window
You can return unworn items with tags attached within [TBC] days of delivery.
Exchanges
Need a different size? Exchanges are [TBC — free / at cost], subject to stock.
How to return
Contact us with your order number and we'll send instructions. Who pays return shipping: [TBC].
Refunds
Refunds go back to the original payment method within [TBC] days of us receiving the return. Original shipping costs: [TBC].
Pre-orders
Cancelling a pre-order before it ships: [TBC].
Faulty items
If something is wrong with your gear, contact us. Warranty terms: [TBC].